Member One Federal Credit Union in 202 4th Street Northeast

Member One Federal Credit Union in 202 4th Street Northeast, Virginia: consumer reviews, opening hours, driving directions, photos etc.

Contacts

Finance

202 4th Street Northeast,
Roanoke, Virginia
24016
Get directions

+1 800-666-8811

memberonefcu.com

Opening hours Member One Federal Credit Union: Open now

Today: 09:00 am — 05:30 pm

Monday
09:00 am — 05:30 pm
Tuesday
09:00 am — 05:30 pm
Wednesday
09:00 am — 05:30 pm
Thursday
09:00 am — 05:30 pm
Friday
09:00 am — 06:00 pm
Saturday
09:00 am — 01:00 pm

Rating by customer reviews

(2 / 5) based on 4 reviews
☆ ☆ ☆

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Customer Reviews about Member One Federal Credit Union:

  • ☆ ☆ ☆ ☆
    If i could leave no stars i would! I've paid off my loan with Member One YET they still continue ways to screw us! With back interest and fees out the @$$ they will do nothing to help. I've tried multiple times to make payments on the phone with them and they will not accept a payment on the phone. We work full time and have a toddler at home so our time is very extremely limited on weekends to take care of issues especially when it's petty stuff we wouldn't have a problem with if it were any other bank. WARNING they will screw you! They will find a way one way or another!!!!!! I have been a customer for 10+ years with Member One so to them loyalty must not matter to them at all! DON'T WASTE YOUR TIME OR MONEY WITH THIS PLACE OR ANY OTHER LOCATION YOU'LL REGRET IT IN THE END.
    By Holly Schroers, August 24, 2017
  • ☆ ☆ ☆ ☆
    Unlike other lenders you cannot make payments ahead of time on car loans and the representatives aren't very friendly or helpful. Would not recommend financing through this bank.
    By Michael S, May 16, 2017
  • More than acommodating...I have 3 car loans, business account, private account and mortgage..Very knowledgeable and never have had a bad experience. All branches are great customer service..Thank You..
    By HardyRoad Cafe, December 07, 2016
  • ☆ ☆ ☆ ☆
    I used to think Member One was the best HOwever a recent issue has me changing my mind about using another credit union. I had a check from my sister from Sprint. I cashed it for her, she made it payable to me and I in turn tried to deposit it via the mobile app. it was rejected. When I called up, they said they have a policy not to cash 3rd party checks. First, I did not know that policy, second, my account more than covered it, third, so far I am out this money. I guess they do not value customers and I will have to do two things change credit unions which is easy and secondly, contact the Board, NCUA and any regulatory agency I have too. If a supervisor just honored it this time and told me going forward that would be okay but as of this writing it has been nothing but disconnected phone calls and now we are waiting for a supervisor to call back, whose name I have. If this is not solved I guess action will be needed. If they cannot service members in this kind of issue what good are they?
    By Kim Cervantes-Carvente, November 12, 2016
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About Member One Federal Credit Union in Roanoke

Member One Federal Credit Union is business services based in Virginia.
Member One Federal Credit Union is located at 202 4th Street Northeast, Roanoke, Virginia. You can find Member One Federal Credit Union opening hours, address, driving directions and map, phone numbers and photos. Find helpful customer reviewsand write your own review to rate the business service.

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