BB&T in 1620 Hershberger Road Northwest

Customer Reviews about BB&T:

• ★ ★ ★ ★ ★
  The people there are fantastic, they're nice people with great and fast service!
  By Drew Wykle, May 19, 2017
• ★ ☆ ☆ ☆ ☆
  Basically, this is what happened. Somehow, they charged me overdraft fees on four items while I still had a positive balance of $60. Then payed the items with that leaving me with $46. Then charged me $140 in overdraft fees for those four items. Then used the remaining $46 to pay off some of the overdraft fees. Then charged me overdrafts on the next 6 purchases as well since I went negative from the fees. And after looking over the papers that I was not supposed to have, I discovered that they took all of my purchases that came through for 4 days (friday through monday) and changed the order that I payed them from my account to largest to smallest to create as many fees as possible. The first one I was charged for was from early on friday, and another was from early on monday. In all actuality, only the very last of the 10 purchases they charged me for was overdrawn. The rest had sufficient money available. But even with their rearranging I still had the money for almost all of the purchases, especially the first four. I have talked to 4 people now in person, and 6 people on the phone, and they all claim that I just don't understand how it works.
  By A Google User, May 05, 2017

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